Assistive Technology Remote Supports open the door to greater independence while offering peace of mind and connection. These supports act as a trusted helping hand never intrusive, but always there when needed. Whether it's monitoring safety through outdoor cameras, providing gentle reminders for medications or daily routines, reviewing health information like blood pressure, or simply being available for a friendly conversation, Remote Supports empower individuals to live more confidently and securely. They ensure that help is only a call away, offering the reassurance of a "second set of eyes" while fully respecting each person's privacy and autonomy.
Remote Supports are a form of assistive technology that allows individuals to receive help, monitoring, and communication through secure, real-time connections without needing someone physically present. Using tools like sensors, cameras (in agreed-upon areas), and communication devices, trained support staff can provide reminders, check-ins, safety monitoring, and even respond to emergencies when needed. Remote Supports promote independence by giving individuals more privacy and control over their daily lives while still ensuring that help is available at any moment.
Remote Supports offer the same level of safety and connection as traditional in-home care but without requiring staff to be physically present at all times. Through the use of secure technology like sensors, communication devices, and cameras in approved areas individuals can receive reminders, assistance, and check-ins when needed. This allows people to enjoy more privacy, independence, and flexibility in their daily routines while still having trained professionals available for support or emergencies at any moment.
Privacy is always the top priority. Remote Supports are designed to be non-intrusive and fully customizable to each person's comfort level. Cameras are only placed in agreed-upon areas, and no video or audio is recorded or shared outside of authorized staff. The goal is to provide safety and peace of mind while respecting the individual's personal space and dignity. You remain in control of when and how support is provided.
Remote Supports can assist with a wide variety of daily activities, depending on each person's needs. This can include medication reminders, meal or hydration prompts, help with morning or bedtime routines, safety checks (such as stove or door monitoring), or even social connection through friendly conversations. The technology can also alert staff in case of emergencies like falls, missed medications, or unusual activity ensuring timely help when it's needed most.
Remote Supports empower individuals to live more independently by offering assistance only when it's needed, allowing for greater privacy and self-reliance. People can manage their routines, make choices, and enjoy personal space, knowing that support is always available if something goes wrong. This balance of freedom and safety builds confidence, reduces dependence on in-person staff, and gives both individuals and their families peace of mind that help is just a call or alert away.
All staff who provide Remote Supports receive specialized training to ensure they can deliver safe, respectful, and effective assistance through technology. This includes training in person-centered approaches, privacy and confidentiality, emergency response procedures, and the use of assistive technology tools and monitoring systems. Staff are also educated on communication strategies that promote independence and dignity for each individual. Ongoing training and quality reviews ensure that every Remote Support professional maintains the highest standards of care, responsiveness, and respect for the people they serve.
Remote Supports
Living without Limits
At Strategies to Empower People (STEP), we are committed to finding and implementing tools that truly enhance the independence and quality of life for the individuals we support. One program we highly recommend and currently use with great success is Living Without Limits' Remote Support Services.
These services provide innovative, web-based support that allows individuals with intellectual and physical disabilities to live more safely, confidently, and independently in their own homes. By reducing the need for constant in-person caregiver presence, remote supports help people achieve greater autonomy while still having immediate access to assistance when needed.
How It Works
Each remote support plan is customized to meet the unique needs of the individual. Supports are provided in real time, creating an interactive safety net that promotes both security and independence. Through this approach, we have seen remarkable improvements in the people we serve including increased confidence, better safety outcomes, and greater happiness in their daily lives.
Tools That Make a Difference
Remote support solutions may include:
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Electronic sensors to monitor daily living activities
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Two-way speakers and microphones for real-time communication
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Smoke and temperature detectors for home safety
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Personal emergency response systems
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Other adaptive technology tailored to the individual
These devices connect the individual's home to trained remote caregivers who can respond immediately to needs, concerns, or emergencies—providing peace of mind for individuals, families, and care teams alike.
At STEP, we have witnessed firsthand how this program transforms lives by redefining independence through technology. We proudly recommend Living Without Limits' Remote Support Services as a proven solution to empower people in leading fuller, more self-directed lives.
Safe in Home
At Strategies to Empower People (STEP), we are always seeking effective solutions that help the individuals we support live with greater independence, dignity, and choice. One program we use and highly recommend is SafeinHome Remote Supports a service that combines trained staff with assistive technology to empower people to live safely in their own homes and communities.
With traditional support services often challenged by staffing shortages and long wait lists, SafeinHome provides a ready-to-use, reliable, and consistent option for support that is available right now. Trained remote staff are accessible **24/7 day or night**offering peace of mind to individuals, families, and care teams.
How It Works
SafeinHome Remote Supports adapts to each individual's needs and preferences. Whether it's reminders for daily tasks, scheduled check-ins, or immediate response during a concern, staff are just a call or alert away. This flexibility allows people to receive help when they want it—while still maintaining their privacy and personal space when they don't.
Why We Recommend It
At STEP, we have seen firsthand how SafeinHome enhances independence without being intrusive. The program is built around choice and control, ensuring that support feels safe, respectful, and individualized. It's also scalable able to support one person living at home, several people in shared settings, or entire programs—while seamlessly adjusting as needs change.
Supports May Include:
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Seizure management
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Elopement mitigation
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Medication management
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Kitchen and home safety
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Fall risk management
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Overnight support
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Visitor safety monitoring
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Community engagement supports
In our experience, SafeinHome has proven to be a dependable and empowering option helping people stay safe, connected, and confident while living more independently. It's not just about responding to emergencies; it's about ensuring someone is always there when it matters most.
At STEP, we are proud to recommend SafeinHome Remote Supports as a flexible, respectful, and life-changing tool for people with intellectual and physical disabilities.
NextGenAT
At Strategies to Empower People (STEP), we believe technology should break down barriers, not create them. That's why we proudly recommend NextGenAT, a powerful solution that enables I/DD service providers to offer remote supports directly in-house giving people with intellectual and developmental disabilities (I/DD) more personalized, empowering, and familiar support experiences.
Why NextGenAT Matters
Traditional remote support services often require agencies to rely on outside vendors, which can create distance and limit personalization. NextGenAT changes that by providing agencies with everything needed to deliver their own remote supports using the people who already know and understand those they serve best.
At STEP, we've seen how this approach transforms independence for the individuals we support, while also helping agencies overcome challenges like workforce shortages and rising care costs.
How It Works
NextGenAT is a Software as a Service (SaaS) platform built specifically for I/DD service providers. It includes:
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Hardware, software, and cloud infrastructure
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Comprehensive training and ongoing support
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Tools to design and manage individualized remote support services
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Scalable options for agencies of all sizes
With this all-in-one system, agencies can quickly and safely implement remote supports without the financial, technical, or knowledge barriers that traditionally stand in the way.
The Impact
By empowering local agencies to deliver remote supports directly, NextGenAT:
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Maximizes opportunities for independence
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Reduces reliance on scarce Direct Support Professionals (DSPs)
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Lowers the overall cost of care while improving quality
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Strengthens agency sustainability and leadership in the Tech First era
Why We Recommend It
At STEP, we recognize that no one understands the needs of the people we serve better than local providers. With NextGenAT, agencies are equipped to bring remote supports in-house making services more personal, more flexible, and more empowering.
We strongly recommend NextGenAT as a transformative solution for agencies that want to lead with innovation, ensure high-quality support, and expand independence for people with I/DD.