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Staff Directory


Directors Team

Jacquie Foss

Jacquie V. Foss, Chief Executive Officer
Team member since: The beginning; 1992
Working in the field since: 1987
Areas of focus/degree: Deaf Services, Deaf-Blind, Developmental Disabilities
Fluent ASL skills
Special Skills: Advocacy, Recognizing Potential, Business Administration, Human Resources, Staff Development

Claudia Loveless

Claudia Loveless, Controller and CFO
Consultant for STEP since: 1998
Areas of focus/degree: Accounting - 35+ years
Special Skills: Financial Planning, Fiduciary Accountability, Cost Analysis, Employee Payroll, Software Implementation & Support

Sandra Jones

Sandra Jones, Director of Human Resources
Video Relay: 916.993.3258
Team member since: 1995
Working in the field since: 1993
Areas of focus/degree: Human Resources, HRCI Certified (PHR), Certified in Workers Compensation
Intermediate ASL skills
Special Skills: Worker Compensation, HR Law, Employee Relations, RESPECT Feedback, Supervisor Training, Unlawful Harassment Prevention Training

Patti Dixon

Patti Dixon, Director of Benefits and Compensation
Team member since: 1997
Working in the field since: 1984
Areas of focus/degree: Bachelor of Science in Psychology from Oregon State University, PHR Certification
Intermediate ASL skills
Special Skills: Benefits Coordination, Employee application and Hiring, Employee Orientation, Employee Relations

Stacy Sisson

Stacy Sisson, Director of Community Resources
916.679.1555 Ext. 119
Team member since: 2009
Working in the field since: 1995
Areas of focus/degree: Advocacy, IHSS, BS in Human Services / MS in Psychology (in progress), learning more ASL
Intermediate ASL skills
Special Skills: Media/Public Relations; Government and Community-based Resources; Medical knowledge obtained as a former nursing student

Lynn Heitner

Lynn Heitner, Director of Medical Services and Supports
Team member since: 1995
Working in the field since: 1978
Area of focus/degree: Bachelor of Science Degree- Speech Pathology and Audiology
Fluent ASL skills


Supported Living & Independent Living Services

Deaf Team

Diana Miller

Diana Miller, Personalized Community Support Manager (Deaf)
Video Relay: 916.974.9998
Team member since: 1995
Working in the field since: 1992
Areas of focus/degree: Deaf services and culture
Deaf and fluent in ASL
Special skills: Community Integration for Deaf developmentally disabled, Staff Development

Miles Noschese

Miles Noschese, Personalized Community Support Manager (Deaf)
Video Relay: 916.993.3143
Team member since: 2002
Working in the field since: 1991
Area of focus/degree: Deaf service and culture
Deaf and fluent in ASL
Special skills: Community Integration, Staff Development, Deaf/Blind, Supervisor/management field, Behavior Challenge, PRO ACT trainer

Hearing Team

Dave Wade

Dave Wade, Flexible and Tailored Services and Supports Manager (Hearing)
916.679.1555 Ext. 108
Team member since: 1997
Working in the field since: 1997
Fluent ASL skills

STEP North

Tracy Cummins

Tracy Cummins, Personalized Community Support Manager (Hearing)
Team member since: 2005
Working in the field since: 1992
Area of focus/degree: Management skills
Special Skills: Advisor for People First, Facilitator for the Board of Directors for ALTA California Regional Center


Program Support Team

Georgie Piegaro

Georgie Piegaro, Program Support Manager and HR Support
916.679.1555 Ext. 204
Team member since: 2007
Areas of focus/degree: 10+ years Admin. Experience, studying HR Management 
Beginning ASL skills

DaLonna Butler

DaLonna Butler, Human Resources Manager
916.679.1555 Ext. 114
Team member since: 2011
Working in the Human Resources field since: 2007
Areas of focus/degree: BS in Business Administration, University of the Pacific - MBA in Business Administration, Alabama A&M University
Beginning ASL skills
Special Skills: Employee recruitment and staffing, employee relations

Jeff Brown

Jeff Brown, Human Resources Manager
916.679.1555 Ext. 115
Team member since: 2012
Working in the field since: 2012
Areas of focus/degree: AA in Interdisciplinary Studies: Elementary Education
Beginning ASL skills
Special Skills: Editing/Writing, Customer Service

William Marks

William Marks, Office Manager
916.679.1555 Ext. 211
Team member since: 2004
Working in the field since: 1991
Areas of focus/degree: ASL
Intermediate ASL skills
Special Skills: Clerical, ILS Instruction, Customer Service

Tiffany Eckman

Tiffany Eckman, AP Payroll
916.679.1555 Ext. 109
Team member since: 2011
Intermediate ASL skills


IT Services and Supports

John Foss

John Foss, IT and Asset Manager
Team member since: 2009
Member of the STEP family since: 1999
Areas of focus/degree: Photography, Computers, Graphic Arts
Beginning ASL skills
Special Skills: Mac Administration, Webmaster, Newsletter Editor, Smart phone Admin., Vehicle & Driver Admin.