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Staff Directory


Directors Team

Jacquie Foss

Jacquie Foss, Chief Executive Officer
Team member since: The beginning; 1992
Working in the field since: 1987
Areas of focus/degree: Deaf Services, Deaf-Blind, Developmental Disabilities
Fluent ASL skills
Special Skills: Advocacy, Recognizing Potential, Business Administration, Human Resources, Staff Development

Claudia Loveless

Claudia Loveless, Controller and CFO
Consultant for STEP since: 1998
Areas of focus/degree: Accounting - 35+ years
Special Skills: Financial Planning, Fiduciary Accountability, Cost Analysis, Employee Payroll, Software Implementation & Support

Sandra Jones

Sandra Jones, Director of Human Resources
Video Relay: 916.993.3258
Team member since: 1995
Working in the field since: 1993
Areas of focus/degree: Human Resources, HRCI Certified (PHR), Certified in Workers Compensation
Intermediate ASL skills
Special Skills: Worker Compensation, HR Law, Employee Relations, RESPECT Feedback, Supervisor Training, Unlawful Harassment Prevention Training

Patti Dixon

Patti Dixon, Director of Benefits and Compensation
Team member since: 1997
Working in the field since: 1984
Areas of focus/degree: Bachelor of Science in Psychology from Oregon State University, PHR Certification
Intermediate ASL skills
Special Skills: Benefits Coordination, Employee application and Hiring, Employee Orientation, Employee Relations

Stacy Sisson

Stacy Sisson, Director of Community Resources
916.679.1555 Ext. 119
Team member since: 2009
Working in the field since: 1995
Areas of focus/degree: Advocacy, IHSS, BS in Human Services / MS in Psychology (in progress), learning more ASL
Intermediate ASL skills
Special Skills: Media/Public Relations; Government and Community-based Resources; Medical knowledge obtained as a former nursing student

Lynn Heitner

Lynn Heitner, Director of Medical Services and Supports
Team member since: 1995
Working in the field since: 1978
Area of focus/degree: Bachelor of Science Degree- Speech Pathology and Audiology
Fluent ASL skills


Supported Living & Independent Living Services

Deaf Team

Diana Miller

Diana Miller, Personalized Community Support Manager (Deaf)
Video Relay: 916.974.9998
Team member since: 1995
Working in the field since: 1992
Areas of focus/degree: Deaf services and culture
Deaf and fluent in ASL
Special skills: Community Integration for Deaf developmentally disabled, Staff Development

Miles Noschese

Miles Noschese, Personalized Community Support Manager (Deaf)
Video Relay: 916.993.3143
Team member since: 2002
Working in the field since: 1991
Area of focus/degree: Deaf service and culture
Deaf and fluent in ASL
Special skills: Community Integration, Staff Development, Deaf/Blind, Supervisor/management field, Behavior Challenge, PRO ACT trainer

Hearing Team

Dave Wade

Dave Wade, Flexible and Tailored Services and Supports Manager (Hearing)
916.679.1555 Ext. 108
Team member since: 1997
Working in the field since: 1997
Fluent ASL skills

STEP North

Tracy Cummins

Tracy Cummins, Personalized Community Support Manager (Hearing)
Team member since: 2005
Working in the field since: 1992
Area of focus/degree: Management skills
Special Skills: Advisor for People First, Facilitator for the Board of Directors for ALTA California Regional Center


Vocational Team

Garrett Broadbent

Garrett Broadbent, Vocational Program Manager
916.679.1555 Ext. 125
Team member since: 2013
Working in the field since: 2008
Area of focus/degree: Interdisciplinary BA, UC Davis
Intermediate ASL skills
Special Skills: behavior management, program development

Des Malone

Des Malone, Vocational Program Manager
Video Relay: 916.437.4495
Team member since: 2000
Working in the field since: 2000
Areas of focus/degree: Job Developer/Deaf Service, Culture Deaf
Deaf and fluent in ASL
Special Skills: Supervisor management, also fluent ASL and tactile communication with Deaf/Blind


Program Support Team

Georgie Piegaro

Georgie Piegaro, Program Support Manager and HR Support
916.679.1555 Ext. 204
Team member since: 2007
Areas of focus/degree: 10+ years Admin. Experience, studying HR Management 
Beginning ASL skills

DaLonna Butler

DaLonna Butler, Human Resources Manager
916.679.1555 Ext. 114
Team member since: 2011
Working in the Human Resources field since: 2007
Areas of focus/degree: BS in Business Administration, University of the Pacific - MBA in Business Administration, Alabama A&M University
Beginning ASL skills
Special Skills: Employee recruitment and staffing, employee relations

Jeff Brown

Jeff Brown, Human Resources Assistant
916.679.1555 Ext. 115
Team member since: 2012
Working in the field since: 2012
Areas of focus/degree: AA in Interdisciplinary Studies: Elementary Education
Beginning ASL skills
Special Skills: Editing/Writing, Customer Service

William Marks

William Marks, Front Office Coordinator
916.679.1555 Ext. 211
Team member since: 2004
Working in the field since: 1991
Areas of focus/degree: ASL
Intermediate ASL skills
Special Skills: Clerical, ILS Instruction, Customer Service

Jennifer Dorrell

Jennifer Dorrell, Finance Manager
Team member since: 2003
Working in the field since: 2003
Areas of focus/degree: Accounts Receivable, POS management, SLS Budget development, Regional Center billing/AAS - Business Technology
Fluent ASL skills
Special Skills: SLS Budget Development, Billing, Processing of POSs

Tiffany Eckman

Tiffany Eckman, AP Payroll
916.679.1555 Ext. 109
Team member since: 2011
Intermediate ASL skills


IT Services and Supports

John Foss

John Foss, IT and Asset Manager
Team member since: 2009
Member of the STEP family since: 1999
Areas of focus/degree: Photography, Computers, Graphic Arts
Beginning ASL skills
Special Skills: Mac Administration, Webmaster, Newsletter Editor, Smart phone Admin., Vehicle & Driver Admin.