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Vocational Services FAQ

What is a Developmental Disability?
Developmental Disability is defined as one of the following diagnoses; Mental Retardation, Cerebral Palsy, Epilepsy, Autism, 5th category diagnosis.

What areas do we serve?
S.T.E.P. Vocational services provides transportation and vocational support to the Greater Sacramento Area. Currently, we travel as far North as Rocklin, Elk Grove in the South, Orangevale in the East and Downtown Sacramento. Transportation for people we support in Next STEP requires an additional Purchase of Service based on the mileage from the person’s home to the jobsite.

What are the days and hours service is available?
Day Program days of service are Monday through Friday. Pick up times vary depending of the factors of travel time to the job site, job start/stop times, and when possible, individual preference; however, they are typically between the hours of 7:00am to 3:00pm with a minimum of six hours of service each day. STEP Vocational Day Programs are closed for National Holidays.

How are people transported to program?
All Consumers are picked up from the their homes by their Vocational Coaches, with the exception of Extra STEP - Medically Fragile individuals that are non-ambulatory. In those cases, additional generic resources for transportation are utilized; such as, Regional Transit, Paratransit, and personal lift vans.

How do I make a referral?
If you are a supported by a regional center, or a family member or care provider for such a person, please contact your Regional Center Case Manager. If you would like an informational tour or to make a referral, please contact our Administrative Services Manager, . If you are a Case Manager, contact us by phone, email or video relay. Here's the link to our Referral Process. As part of the required formal assessment we will request the following in a "Referral Packet”; Current IPP, CDER, IEP if applicable, and pertinent medical and psychological evaluations.

Is there a waiting list?
Average wait time from referral to first day of program is 4 to 6 weeks; however, for people we support in the Extra STEP Behaviorally Challenged and Medically Fragile areas it may take longer. Creating careful and detailed treatment plans in addition to matching the appropriate Vocational Coach for each individual is vital to their benefit and satisfaction.